Being able to toot your own horn is an important ingredient in growing your own business.  Recently, I challenged Angela Green of CareMateSolutions to, in fact, do just that. I believe she did a superb job! Take a read…

“CareMateSolutions is a locally owned and operated agency providing non-medical supportive services to the aged and disabled adults.  The goal of CareMateSolutions is to be the solution for individuals desiring to keep their independence and to remain in the comfort of their own home.

Angela Green , the owner, has joyfully had the privilege of caring for patients of all ages for over 28 years.  She has always had the passion to provide genuine care to those in need of her services.  “ I recognize the rarity of genuine care in our society, so it is my goal to push through this rarity by setting an example in my industry and my searching out caregivers that have the same desire in providing care.   Though I am running a business,  I truly believe everything about business is personal therefore, I strive to take a genuine interest in each client by always having a sincere appreciation for their time and by always providing compassionate care”.

CareMateSolutions serves the following counties Baker, Duval, Clay, Flagler, Nassau , St. Johns and Volusia.  Some of our services includes companionship/sitter, housekeeping, meal planning/ preparation, errands/shopping, medication and appointment reminders. We customized plans to fit your needs and budget.   Visit our website for more information at or Call us at 904-600-3100″


Al Bagocius

Cell: 904.553.9539





Estate Planning for your pets? How cool is that! Check out what attorney Caroline Emery has to say…

“As a passionate pet lover, my holistic approach includes pets in my Estate Planning (Power of Attorney, Health Care Directives, Wills, etc.), Probate, and Guardianship practice.

Can you imagine the emotional trauma a pet goes through when losing its parent? In addition to dealing with painful separation anxiety, a pet may have to also deal with a new parent (“guardian”) that was given inadequate instructions, adding to the trauma.

All too often, pet parents don’t think twice about spending money on a pet’s medical bills and grooming needs year after year, but then overlook making reliable plans to adequately secure the pookie’s health and happiness for the pet’s remaining lifetime in case something suddenly happens. Do you have a plan? Are you sure it’s reliable?

For example, guardians usually don’t know every single detail about the pets. My 10-page pet instructions manual exclusively offered to my clients are comprehensive and designed to fully prepare the guardian, which minimizes the pet’s trauma.

Also, many families are surprised to learn that the guardian that the incapacitated or deceased person had lined up is either unwilling OR unable to take care of the pets. Furry family members end up homeless at a vet or shelter because the intended guardians are unable to follow through – perhaps due to financial hardship, due to a new love interest with allergies, or because there is a new pet that does not get along with the orphan-pet, to name a few reasons.

Recently, I’ve personally encountered a pet’s homelessness three times. These pets were dropped off at a vet because a guardian could not take care of the pet, contrary to promises made to the decedents. One guardian was a trusted friend; the other two were adult children of two different decedents. One vet’s office was asking everyone who came into the office if they could take the pet, another posted a notice on the “nextdoor” neighborhood e-mail circulation, and the third posted pleas on Facebook. The dogs looked really sad. Think about their trauma. If only the pet parents had someone like me to help them make better plans before their sudden demise.

So, protect your fur baby’s future now. Don’t wait until it’s too late. For more information or a consultation for your own estate planning or guardianship needs or to plan your pet’s future, contact me at:
(904) 265-4654
1830 Atlantic Blvd., Jacksonville, FL 32207
Caroline Emery, Attorney at Law, PLLC
Estate Planning for the Entire Family, Including Pets
Probate, Advance Directives, Guardianships, & Estate & Pet Care Plans”


Al Bagocius

VP of Business Development
Cell: +1 904.553.9539

Welcome to my third installment of blog postings where my fellow senior providers share their story of why they are so passionate about being in the senior market.

If you would like to share your story on your career transitioning to serving seniors, contact me at
What you are about to read is not for the faint of heart; a most challenging life story that can only be described as pushing boulders up a hill.
Yesterday I had the sincere pleasure of sitting down with Hans Boehm, owner and agency administrator of  Health Assist, Personal Home Health Care. We previously met last Thursday at Harbor Chase of Mandarin’s grand opening celebration.
Here are Hans Boehm life’s bullet points he shared with me that have led him to where he is today…
1992  Graduated from Jacksonville University
1996  Graduated from Louisiana State University Law School (LSU)
1996  Admitted to the Florida Bar
1996  Started Career in financial services
2000  Promoted to Senior Vice President
2005  Wife Diagnosed with Multiple Sclerosis
2007  Wife qualified for Social Security Disability
2013  Labor Day Weekend, 30 year old son passed away (accidental death)
2013  90 days after 1st son died, 32 year old son passed away
2014  Father passed away from Lewy body Dementia (exposed to home health care, hospice, home care)
2017  Moved to Jacksonville in the Fall (sold home in Palm Coast, lived there 15 years)
2018  January, opened new Home Health Care Agency (Health Assist)
Many of us truly believe our experiences, challenges and heartbreaks make us stronger, better and more devoted in helping others.
Today, Hans is on a crusade to help CNAs earn a living wage in health care field and provide 5 star quality home health care to the greater Jacksonville community.
His goal is to expand to 5 locations in the greater Jacksonville area by 2020.
Here’s Han Boehm’s contact information…
Health Assist (Personal Home Health Care)
hans boulder


Welcome to my second installment of blog postings where my fellow senior providers share their story of why they are so passionate about being in the senior market.

If you would like to share your story on your career transitioning to serving seniors, contact me at


Meet Julie Combs, RN Administrator of HomeLife Personal Care. A routine medical procedure 40 years ago that left her brother disabled, set the stage for her passion to help others. Julie has had a stellar career as a regional director of a large home care agency 
A few years ago, Julie’s husband had a stroke that forced Julie to refocus her career efforts closer to her home front.

Here’s Julie Combs in her own words…

“My sisters and I started the company. 40 years ago we had a little brother who became severely disabled following a tonsillectomy at the age of 9. The event changed all our lives in every way a family’s life can possibly be changed.
As we all grew older and left home, care fell to my mother. There weren’t really a lot of options for personal care in those days and really good help was hard to find. We did the best we could to relieve her but we married and moved away as life happened.
We all went into careers that focused on caring for others. Our mother cared for Robbie for 27 years following the incident. He passed away in 2005.
Fast forward to 2015 and my vibrant 61 year young husband had a devastating stroke. 2 years later he has not fully recovered and needs help at home when I am not there. I had a wonderful job that I loved as a Regional Director of a Home Health agency. I was responsible for 16 agencies in 10 counties and often arose at 4:00 am to assist my husband to get dressed and have breakfast so that I could get to my many meetings and agencies on time.
It was a rigorous schedule and it became more and more difficult for me to leave town and leave my husband on a regular basis. I had caregivers to assist us. Some were great and some were not great. The stress level was high. Since my husband and I  had settled in Jacksonville a few years ago after 30 years of traveling with the military, my sisters and I have been reunited. We decided together that now was the time to put all our years of care-giving knowledge and Nursing knowledge together and start our own business.
We seek to hire the best caregivers we can find . We provide ongoing training to ensure that when a client calls HomeLife they receive a caregiver who is highly qualified and able and willing to assist that client to stay safely in their own home. We provide CNA’S and HHA’S for Personal Care,Companions and Homemakers. They can perform light housekeeping,Go on Walks, Run errands,take clients grocery shopping ,cook meals and of course provide personal care such as bathing,dressing and assistance walking. Our tagline is “We take your HomeLife very seriously.”
Here’s Julie’s contact information…
Julie Combs RN Administrator                                                             
HomeLife Personal Care



Welcome to my first installment of blog postings where my fellow senior providers share their story of why they are so passionate about being in the senior market.

Meet Leslie Graves, previously a Care Manager and Physical Therapist Assistant at Brookdale. Leslie saw the struggles her patients and family were challenged with and decided to transition to the heart of the matter; the financial side, that for many, is the determinant for quality of care.
If you would like to share your story on your career transitioning to serving seniors, contact me at
Here’s Leslie in her own words…
 “I have recently transitioned to the insurance and financial service industry coming from a healthcare background.
While I am new to the industry, I chose to partner with New York Life because of their long-standing history & financial strength. I have mentorship available unparalleled to others.
After witnessing the impact of healthcare based on finances, I felt restrained how I could truly help people. I became compelled to want to help people from a different angle. I am passionate about helping people and am prepared to protect their financial goals and quality of life moving forward.”
Here’s Leslie’s contact information…

Al Bagocius
VP of Business Development


Meet Betty J.Bennett, Ph.D and CCMT (Certified Canine Message Therapist). Here’s Betty in her own words that have brought her out of retirement to where she is today…

“Horse girl… that is what I would have told you as a child if you’d asked me what I wanted to be when I grew up. After observing a surgery on a dog at age 19, I decided against the veterinarian idea. Now, after a 30+ year career in education I now return to my animal instincts. As I learn through my study and experience in practice, I see more each day the benefits that massage brings to these beloved dears. I’ve seen healing, pain relief, rehabilitation, and general increase in quality of life in dogs with happy owners. That’s all I need to know I’m doing the right thing. By the way, at 58 and retired, working with my 4 legged best friends, I’m never growing up!”

Read more on one of Betty’s patients, Marlee, a 5-year-old female Chihuahua/Bull Dog mix… 

“Marlee is a 5-year-old female Chihuahua/Bull Dog Mix. Marlee lives with her mother, Megan, and a cat named Bob. Megan’s Mother, Donna, is also very present in the family. Marlee has always been active. Unfortunately, after jumping down from a table, she herniated a disc in her spine (Type I Intervertebral Disk Disease – IVDD). She was paralyzed at first, but through confinement and rest in her crate as well as laser treatments by her Veterinarian, Marlee was better able to move around. However, her movement was still limited in her hind limbs.


I first met Marlee, her Mom, and Grandmother at her Vet’s office. Marlee’s hind limbs were extremely weak, especially her right. As Megan held her and I took pictures, it was difficult for Marlee to keep both hind limbs on the table as they slid to the edge as she stood. I asked if Megan could walk her on the floor so I could do a gait analysis, but Megan told me that Marlee would only drag her hind limbs. Marlee impressed me as a sweet dog who seemed as though she would like to play given the right circumstance. Both Megan and Donna seemed genuinely concerned for Marlee and wanted her restored to good health. We set a time to begin treatment the following day.

When I arrived at Megan’s home, Marlee was in a large cage on the floor in the living room complete with toys and a comfy bed. She barked excitedly. This had been Marlee’s home most of the time to keep her from injuring herself further in the house. Megan opened Marlee’s cage and she immediately came out wanting to play. She could move fairly well with her hind limbs in such condition. I sat on the floor and pet her as Megan tried to keep her as still as possible. Marlee definitely wanted to play! She is such a sweet girl!”

“Megan assisted as I videoed Marlee’s movements. From the back, when the picture was stilled, Marlee’s hind limbs made a perfect arch with her feet being about 15 or so inches apart, wider than her front limbs. When she moved, sometimes she sort of leap frogged; hopping with her hind limbs in unison using her front limbs as leverage. At other times, she would step with her right hind leg, and the knee would bow out laterally as she stepped. In addition, her hind legs would occasionally each slide laterally out from under her at different times, sometimes simultaneously, as she tried to step.

I worked with Marlee on 5 ocassions over the next two weeks. During this time, we had a few triumphs such as Marlee being able to jump onto the couch for the first time since the accident as well as walking from one end of the adjacent couches to the other. At our last session, I saw much less of the “frog-hopping” and more walking. I also didn’t see her hind limbs sliding out from under her as before.

Marlee was more controlled in her movement. By this I mean that the back portion of her body seemed to be more connected to where her front portion was directing. The laser treatments and massage were doing their job in getting this beautiful creature back to her natural state of being.

Marlee is now back to a normal doggy-life and free of her confinement. Megan and Donna are thrilled that they have their baby back. It is sad that some pet parents, confronted with an obstacle such as this, choose to put the dog down rather than pursuing treatment. Many thanks to Dr. Shostek at St. Bernard’s Animal Hospital for performing the Laser Treatments as well as to Megan and Donna for the TLC and hope they gave to Marlee. Most of all, credit goes to Marlee for her hard work and perseverance. The spirit of a dog has no boundaries!”

To Contact Betty…

Betty J. Bennett, Ph.D., CCMT
Ruff Rubs Canine Massage Therapy and Acupressure
(904) 903-1234





Al Bagocius


Yesterday, I received this open letter from a well known disabled veteran in our community who wishes to remain anonymous, but would like to reach all of us. Please read, like and share his post as we quickly approach Veterans Day where we should honor all Veterans; especially those who continue to struggle…

“An Open letter to family, friends and care givers:

Once upon a time, we were all high achievers but today we have small achievements like getting out of bed, brushing our teeth, getting dressed or even keeping up with the conversation. Lets play word find on steroids; where every word is all scrambled up in your head and you have to pick one. BUT, that one that you pick, may not fit what your trying to say or mean.

We are caught up in the vicious cycle called “The Medical Field” where most are “practicing” medicine. Not to mention, the over abundance and managing of medicines that contributes to added side of effects from one medicine to the next. Additionally, how about the Insurance premiums, Co-pays, deductibles, pre-post authorizations, and max limit for rehab visits, medical necessity, Medicare and Medicaid. Oh wait, Are you sure you need that brain, arm, leg, eye, foot, toe, or finger?

We can best describe our time in public as an overwhelming bumper car high speed race that NASCAR fans would love to see and be proud of.

We are commonly viewed as “damaged”,“slow”, “not with it”, and perhaps no added value. The left side of the body works but the right side doesn’t. Oh wait a minute, the right side of the body works but the left side doesn’t. Oh no! now we are really confused, so sometimes nothing works.

We use special devices to make things a bit easier. Such as: word find and special computer software for the deaf and blind, braces, walkers, canes ETC. But wait, we all don’t want to be noticed or be a burden so how do we hide?

We sometimes forget; the peanut butter with the jelly, taking our medicine, combing our hair, wiping the seatie if we peetie, saying thank you or please, or being in a good mood.

If no-one can figure out whats wrong with us they easily say we are crazy and/or old. OH Hey maybe another pill.

We fight a daily battle inside our brains that will make any war seem like a walk in the park.

We love YOU harder and deeper. 
We appreciate everything you do for us.
We are still in there But, sometimes we don’t even know where “there” is.
We are easily frustrated because every situation seems monumental to us. It’s NOT YOU!
We like to hang out with positive and upbeat people. Even though some of us cannot really see them.
We sometimes search for answers that perhaps cannot and may never be found. But, giving up is not an option for us.
We sometimes do things that we know we are not fully able to do. But, we will TRY and yes maybe we will get hurt. 
We understand that it is all just as hard for you as it is for us. Sometimes even harder.
The little touches, a smile, some soft, comforting and reassuring words go a LONG WAY.

Sincerely and with love,

From: US
Written by anonymous.”


Al Bagocius

Training service canines, simplifying confusing medical bills and saving clients money…How cool is that?

I just had to share the story of  my friend, Mary Shannon Daniel, CEO of ClaimMedic.

Mary managed medical practices since she graduated from college in 1985 and worked five years for MetLife as a provider relations representative, helping their participating providers with their medical billing issues. Mary learned long ago that many, if not most medical bills contain errors that almost never benefit the patient.


After her husband was diagnosed with Alzheimer’s disease in 2013 at the age of 59 and became a patient at the Mayo Clinic, she got to see first-hand how confusing and frustrating medical bills can be for families that are already overwhelmed. At that point, her company; ClaimMedic was born.

Mary’s number one priority is to simplify confusing medical bills to ensure that no one pays a medical bill that they don’t owe. Check out Mary’s website at

Here’s Mary’s story; in her own words…

My first job after college in 1985 was with Jacksonville plastic surgeon, Lewis Obi. Dr. Obi needed a medical biller and I needed a job so in March, 1985 my medical insurance education began. After so many years of learning the ins and outs of medical billing I have been able to help family and friends when they needed it the most. After my in-laws retired in the 1990s I began auditing their medical bills and after many, many hospitalizations, surgeries and doctor’s appointments I developed my own system to monitor all of their expenses to be sure their insurance company paid properly and they were being billed by the providers accurately.


My personal experience with medical claims and the frustration and headache they can cause became even more evident when my husband was diagnosed with Alzheimer’s disease in 2013. We’re extremely fortunate to have world class medical care in our back yard but I was quick to learn that first class medical care doesn’t translate into first class medical billing. In fact, this prominent organization makes billing mistakes frequently!  For example, we had United Healthcare coverage through my husband’s employer. Thankfully the entire medical organization was in network with Humana, or so we thought. We received a bill for $3000 after my husband had a neuro-psych evaluation with a psychiatrist who was out-of-network. After months and months speaking to everyone at the medical clinic and the insurance company they finally agreed to write off the $3000. My argument was simple; if they had not credentialed a provider to be in network like everyone else in the group that was their problem, not mine! It took some time but they eventually agreed!


I experienced the frustration and helplessness first hand and even after years in the medical insurance industry I learned how exhausting it can be to fight for what is right! It made me realize that patients and their families need help when they have to deal with these types of situations. I knew I could help others save money, time and frustration by becoming their patient advocate!

Mary S. Daniel


claim medic



Al Bagocius

At Clay County’s Finally Friday Networking event at Haven; I had the pleasure of meeting Tana Fuller who is in involved with the Special Olympics, here in Clay County. I too have a special needs daughter who will be 37 in October.
Here is Tana in her own words and an invite to all of us to support Special Olympics in Clay County…
I have a 10 year old special needs child who is intellectually disabled and hypotonic (low muscle tone).  While his age is 10, he acts more like a very sweet 5 year old.  He doesn’t totally understand personal boundaries and is very loving.  He is just as likely to ask you for a hug than to just say “hello”.  
Alex was able to play soccer on a standard team when he was 5, but I noticed towards the end of the season that while the coach was understanding regarding Alex’s lack of stamina for running and paying attention during the game, the players and parents were not.  I knew he would not be able to move up the next year.
We tried other options, but it never seemed like the right fit.  Then we found Special Olympics Florida – Clay County.  We started with Softball.  The practices were fun and he loved it.  He was able to participate in skills as well as some parts of the team practices.  He has mostly been assigned a coach or partner to help him develop his skill and it has been amazing to watch him do grow.  Next we tried Soccer and he loved that too.  The games and practices are focused on the children having fun, not on just scoring.
We are now in our 3rd session of Softball. Without Special Olympics Alex would not be able to participate in sports which helps with his dexterity, group outings, and following directions.  Check out our event on Saturday, September 9th…
Thanks so much for your help.
Tana Fuller
Special Olympics (1).jpg
Al Bagocius